A 24/7 receptionist that answers calls when your team can’t — after hours, during lunch, and through every busy stretch. Built for independent dental practices.
Two-week pilot, no cost. Fully remote setup. No software for your team to install.
Simple, remote, designed for busy dental practices.
You decide which calls reach us — just after-hours, only during lunch, or every call your front desk doesn't pick up within four rings. We walk you through the forwarding setup remotely in about ten minutes.
Calls land with a calm, professional receptionist that speaks naturally and books appointments where possible. If we can't book it, we capture the details and text the caller back within minutes — before they call the next office on their list.
Every call lands in your inbox by morning with a full transcript and outcome. Your team enters the info into your practice management software exactly like they would with a voicemail — except now nothing was missed.
No software installed in your office. No changes to Dentrix, Eaglesoft, or Open Dental. No IT involvement.
Pilots are free for two weeks. After that, you only pay if it works for your practice. No contracts.
The two-week free pilot starts here. We catch the missed calls — after hours, during lunch, when your front desk is on another line — and text back anyone who reaches voicemail. Most practices in our area lose 5–15 new-patient calls a week to those gaps. This recovers them.
Every inbound call comes to us first. Your front desk handles transferred calls, walk-ins, and in-office work — and stops fielding phone calls every five minutes. For practices ready to free roughly one FTE worth of front-desk time for higher-value work.
Everything in Full Reception, plus the outbound work most practices never get to — recall campaigns, collections follow-up, appointment confirmation, treatment plan follow-up, and patient reactivation outreach. For practices that want full revenue-leak coverage across every channel.
Pricing ranges reflect call volume. Specifics worked out on a 20-minute Zoom intake call.
Patient Catch is based in Sunland-Tujunga, serving independent dental practices across the LA foothills — La Crescenta, La Cañada Flintridge, Montrose, Burbank, Glendale, Pacoima, Shadow Hills, and Lake View Terrace.
We do one thing: answer the calls your front desk can't reach, so your office stops losing patients to missed phone calls. We don't sell insurance verification, treatment plan automation, marketing campaigns, or dashboard software. We answer phones, book appointments, and text patients back. That's it.
Our approach is intentionally local-first. If a practice in our service area would benefit from an in-person visit during the pilot, we can do that. Most setup and ongoing operations happen remotely.
We take on a small number of new offices each month so each one gets set up properly. If you're ready to start, the next step is a 20-minute Zoom intake call.
Vaheh Sahakian, Founder · Sunland-Tujunga, CA
Tell us a little about your office and we'll reach out within 24 hours to book a 20-minute intake call. Or call us directly: (818) XXX-XXXX.